Privacy Policy
Effective date: [pending approval]
1. Who we are
This website is operated by Vickers Financial Group, LLC, 16701 Melford Blvd, Bowie, MD 20715 ("we," "us"). It is a consultation request website only. It does not provide client accounts, investment services, or financial transactions. Vickers Financial Group provides financial planning and consulting and coordinates with separately licensed investment, insurance, legal, and tax professionals when appropriate. Submitting a consultation request does not establish a client relationship or any professional advisory relationship.
2. Information collected through the consultation form
When you request a consultation, we collect the information you enter: first and last name, email address, phone number, profession, primary planning interest, state, and, only if you choose to provide them, approximate household income, preferred contact method, and planning goals. We also record your consent choices, the date and time of your request, and the page you submitted from. Please do not submit account numbers, balances, Social Security numbers, or other sensitive information.
To prevent spam and abuse, we process your IP address in a one-way, non-reversible form to limit repeated submissions. These records are deleted automatically within 24 hours.
3. How Vickers Financial Group uses your inquiry
We use your information to respond to your consultation request, prepare for an introductory conversation, and keep records of our communications. We send optional educational or marketing emails only if you separately opt in, and you can stop them at any time. Requesting a consultation never requires agreeing to marketing. [Firm to confirm any additional purposes.]
4. Secure storage and authorized staff access
Consultation requests are stored in a private database. Only authorized Vickers Financial Group personnel can access them, and they must sign in with two-step verification. Access and changes are logged. We do not sell your information.
5. Internal email notifications
When a request is received, an internal alert may be emailed to authorized Vickers Financial Group personnel. Alerts contain only a reference number, the date and time, and the planning interest. They do not include your name, contact details, or financial information.
6. Website analytics and marketing attribution
This website does not currently use advertising pixels, third-party analytics, or tracking cookies. If you arrive through a link that contains campaign information (such as utm_source), we store it with your request so we understand how visitors find us. Cookies or similar storage are used only so authorized staff can sign in. We will update this policy before adding any analytics or marketing tools. [Pending approval.]
7. Third-party service providers
We use service providers to run this website: website hosting and database services, an email delivery service for internal alerts, and Google Fonts for typography (which receives your IP address when fonts load). Providers process information only to deliver their services to us. [Firm to confirm the complete, named list of providers before approval.]
8. Data retention and deletion
We keep consultation requests for [retention period pending firm and compliance approval], subject to any recordkeeping obligations that apply to us. You may ask us to delete your information, and we will do so unless we are required to keep it.
9. Your privacy rights
You may ask to access, correct, or delete your information, or withdraw marketing consent, by contacting us as shown below. [Applicable federal and state privacy rights language pending legal review.]
10. Contact for privacy inquiries
Email support@vickersfinancials.com or write to Vickers Financial Group, LLC, 16701 Melford Blvd, Bowie, MD 20715.
11. Changes
We may update this policy. The effective date above will show the latest version.